This course fulfills Illinois training requirement for all health care professionals learning about how to communicate with those living with dementias.

1-hour video CE credit available now for on-demand home study

What's covered in this course:

  • Changes and Progression

    Through this course, you will learn to identify at least 5 communication changes that take place throughout the progression of dementia.

  • Identify non-verbal communication

    You will be shown how to assess at least 3 types of nonverbal communication.

  • Strategies

    You will know how to apply at least 5 strategies to promote effective communication with people living with dementia.

Learn how to communicate with those living with Dementia

Communication can be complicated by dementia, both expressively and receptively. We will zoom out to examine ways we communicate with people living with dementia without words, including tone of voice, body posture, and facial cues. We will also explore behavioral communication, what a person living with dementia may be trying to tell us without words. 

This course will review basic concepts of dementia, including the diagnostic process and available treatment options. We will then explore changes in communication-related to each stage of dementia and best practices for supporting these changes.

This course qualifies for Illinois IDFPR license renewal requirements for all IDFPR licensees. 

Image of an elderly person’s face cropped close. The image is embedded inside the images of green foliages.


See what other licensed mental health professionals say about this course:

“Great overview of the disease and how to assist persons inflicted and their loved ones. ”

Mary C. T. LCSW

“The presenter shared knowledge and had a great style for incorporating participation as well as providing creative idea for communication. Thanks. ”

Roxannne D. LCSW

“I really appreciated the presenter's exhortation to always remember the patient's humanity. Crucial.”

Julie S. LCSW

“Very grounding in the experience of working with people with dementia with empathy.”

Janice. M. PhD

“Theresa was terrific as always!”

David P. LCSW

Meet our Expert Instructor

Theresa Dewey, ATR-BC, LCPC

Dementia Consultant, Dewey Dementia Consulting

Theresa Dewey is a licensed clinical professional counselor (LCPC) and board-certified art therapist (ATR-BC) with over 19 years’ experience in dementia care, intellectual disability care, and end-of-life care. She has worked in various settings, including roles at residential facilities, art therapy studios, a behavioral neurology clinic, and the Alzheimer’s Association. Currently, she provides dementia education and consultation through Dewey Dementia Consulting. Dewey is passionate about ending stigma related to dementia and cognitive impairment. She received a Master of Arts in Art Therapy at the School of the Art Institute of Chicago and a BA in Anthropology/Sociology from Rhodes College.


5 star rating

Excellent thoughtfully prepared couse

Roxanne Dominis

Found this to be a great presentation on how to work with the human locked in to a dementia experience and reach them. Thank you for your amazing presentation

Found this to be a great presentation on how to work with the human locked in to a dementia experience and reach them. Thank you for your amazing presentation

Read Less
5 star rating

Promoting Effective Communication with People Living with Dementia Video Course

Anita Weinstein

1 CE Credit Hour Required Training

ILLINOIS Health Care professionals, Nurses, Podiatrist, Nursing Home Personals, Respiratory therapists, Speech and Audiology therapists, Occupational Therapists, Physical Therapists, Physicians, Optometrist, Counselors, Psychologists, and Social Workers are required to have one-hour course in training on the diagnosis, treatment, and care of individuals with Alzheimer's disease and other dementias per license renewal period. IL Public Act 102-0399 allows professionals to take this training from any qualified CE provider.

Approved CE provider

Spring Advisory, PLLC has been approved by The National Board For Certified Counselors (NBCC) as an Approved Continuing Education Provider, ACEP No. 7169. Programs that do not qualify for NBCC credit are clearly identified. Spring Advisory, PLLC is solely responsible for all aspects of the programs.

The Art Therapy Credentials Board recognizes CE credits granted by NBCC Approved Continuing Education Providers. All CE from Spring Advisory can be counted towards ATR, ATR-BC, and ATCS credential renewals for art therapists per ATCB.

Spring Advisory is an Illinois Social Work CE Sponsor, #159.001540

Spring Advisory is an Illinois Psychologist CE Sponsor, #268.000141

Image of NBCC continuing Education Provider logo on the left and with Spring Advisory logo on the right.

Check out other required courses:

From 2023, all licensed health professionals in Illinois are required to take courses on sexual harassment prevention, alzheimer's assessment and treatment, implicit bias training, and mandated reporter training. Each training should be 1 CE credit hour to meet license renewal requirements. First time renewal of LCPC also requires a 18-hour training on supervision.


  • Q: I am not a therapist, can I still use this course for my Illinois-required training?

    A: Yes, Per IL Public Act 100-0762 for Sexual Harassment Prevention Training, Illinois Public Act 102-0399 for Alzheimer’s Awareness training, and Public Act 100-0014, Illinois Complied Statues IL 20 ILCS 2105/2105-15.7 for Implicit bias Awareness training, ANY Illinois licensed professionals with continuing education requirements may take these courses from ANY CE provider, that includes Spring Advisory, which is an IDFPR approved CE provider for social workers, psychologists, and counselors.

  • Q: I finished my course, where is my CE evaluation and exam link?

    A: On your course website, look on the left-hand side menu, and find the menu item to the CE eval and exam link. 

  • Q: I finished my exam, but I did not get my certificate, what happened?

    A: It's highly possible that you misspelled your email address when filling out the form. You can retake the exam to get the certificate resent to you. 

  • Q. I passed the exam by 70%, where is my certificate?

    A: You must pass the exam by over 80% in order to obtain your CE certificate, go back to your course page and access the CE link, retake the exam until you pass by 80%. You will be awarded your CE certificate upon passing at 80% or above.

  • Q: I created an account and paid for the course, but when I go to the dashboard, I didn't see my course, what happened?

    A: We often see people create two accounts by mistake due to the misspelling of email addresses. Then the paid course reside in the wrong-email-address account. Unfortunately, this requires manual help. Reach out to the Admin for assistance.

Video: How to use the Spring Advisory Course Website

This Video show you How to use the Spring Advisory Course Website

Compatible Web Technology for Online Course

In order to make sure your course runs well, please make sure your desktop computer, laptop, tablet, smartphone, or smart device has the following:

  1. The most recent version of one of the web browsers in your PC or MAC computer. 
  2. Javascript enabled
  3. PDF plugin
  4. Graphic and audio output capability
  5. Broadband internet connection with a minimum speed of 5Mbps (recommended)
  6. TLS 1.2 is supported by your web browser